Order Dispatch & Shipping

Once your payment is successfully received and your order is confirmed, we will process and pack your order for dispatch.

Estimated delivery timelines may vary depending on the destination, courier service, product availability, weather conditions, holidays, and other circumstances beyond our control.

Shubheksha will make reasonable efforts to dispatch orders within the communicated timeframe but cannot guarantee delivery on a specific date unless expressly stated.

Tracking Details

Once your order has been dispatched, tracking details will be shared with you through the contact information provided at the time of placing the order.

Customers are responsible for ensuring that their phone number, email address, and delivery address are accurate and complete.

Delivery Delays

Shubheksha is not responsible for delays caused by courier companies, transportation disruptions, weather conditions, natural events, strikes, incorrect customer information, inaccessible delivery locations, or other circumstances beyond our reasonable control.

If your order is significantly delayed, you may contact our customer support team and we will make reasonable efforts to assist you.

Theft or Loss During Transit

Once an order has been handed over to the courier, transport service, or delivery partner, the shipment may be subject to circumstances beyond our direct control.

If a parcel is reported lost, stolen, or otherwise compromised during transit, Shubheksha will coordinate with the relevant delivery partner where reasonably possible. Any resolution will depend on the findings of the courier/service provider and the applicable policies.